Employment

At Highland District Hospital, we are committed to maintaining a culture of service excellence. Service excellence means striving to be the best we can be – as individual employees and as an organization. It means providing the very highest level of clinical care, putting quality and patient safety above all else. And it means treating our customers, including patients, families, physicians, co-workers and outside contacts with dignity, respect and compassion.

  • I will treat all people with respect, dignity and respond to their needs.
  • I will provide patients with quality care.
  • I will build positive relationships with patients, guests and fellow employees.
  • I will address patients by name and identify myself to them.
  • I will answer all call lights and telephones promptly and courteously.
  • I will present myself to patients and guests in a professional manner.
  • I will take the time to explain all tests, procedures and treatments to the patient, within the scope of my authority.
  • I will comply with patients/staff privacy and confidentiality requirements.
  • I will respect the privacy of patients.
  • I will be committed to patient safety as my first priority.
  • I will be committed to a positive behavior by promoting cooperation throughout the facility.
  • I will be a responsible team member who is honest, trustworthy, ethical and accountable for all my actions.
  • I understand not only my role on the team, but also the larger goals of other departments and my facility as we strive to meet our community's needs.

I acknowledge the above are Highland District Hospital standards of behavior and further understand these behavioral standards are expected of every HDH employee. I understand that I will be accountable and am willing to exhibit these standards through every customer encounter should I be offered a position of employment with Highland District Hospital.


Job Postings

Title: Radiology/Ultrasound Tech
Organization: HDH
Hours: 72 hours per pay

Rotating shifts as needed (primarily four-9 hour shifts, 8am-5:30pm) Includes weekend, night, holiday, and call rotation.  Applicants must be graduate of an accredited school of Rdiological Technology and Licensed in the State of Ohio and American Registry of Radiologic Technologists.  ARDMS certification preferred.

Apply Online

Title: Medical Assistant
Organization: HHP
Hours: 72 per pay

The following position is open in the Highland Health Providers Highland Family Healthcare Office:

Major Responsibilities:

  • Responsible for assisting physicians with patient care, clerical, environmental, and organizational tasks.
  • Responsible for appointment scheduling and EMR management.
  • Accompanies patients to exam/procedure room.
  • Assists patients, as needed, with walking, transfers, dressing, collecting specimens, preparing for exams.
  • Assists physicians/mid-level providers with various procedures.
  • Performs EKG’s, breathing treatments, and waived laboratory testing per provider and regulatory guidelines.
  • Relays instructions and test results to patients/families.
  • Fulfills clerical responsibilities as assigned.
  • Fulfills environmental responsibilities as assigned.
  • Other duties as assigned.

 

Requirements:

Degree or certification from a school or college of Medical Assisting. Minimum of 1-year experience in customer service setting.

Apply Online

Title: Highland Health Providers Executive Director
Organization: HHP
Hours: 80

Highland Health Providers Corporation

 Executive Director

Department:                            Highland Health Providers Corporation

Reports to:                              Board of Directors

FLSA Code:                           Exempt

 

Position Summary

The Executive Director of Highland Health Providers Corporation reports directly to the Board of Directors and is responsible for the administrative and clinical management of Highland Health Providers Corporation. The Executive Director is responsible for administrative and clinical operations to ensure compliance with federal, state and local laws and regulations, and ensures office operational excellence, billing operational excellence and customer service excellence.

 

Position Accountabilities

  • Coordinates and supervises daily corporate operations, including clinical and administrative employee work activities and schedules, provider patient schedule efficiency and effectiveness of daily billing operations. Actively promotes teamwork for overall Center efficiency.
  • Monitors effectiveness of overall billing operations, including individual office daily balancing and claim verification, credentialing and recredentialing, accounts receivable aging, days in AR, electronic claim reports, credit balance reports, collection agency reports, refund activity, productivity reports, and other reports necessary to effectively manage AR for Center
  • Proactively reviews insurance carrier bulletins for new information to disseminate and train Center staff, so Center knowledge is always current.
  • Ensures that all supplies are maintained responsibly and used efficiently.
  • Effectively manages staffing levels and expenses by responding to the demands of the changing patient acuity and volume in a positive, efficient manner for all Center divisions/offices.
  • Demonstrates responsibility and accountability for continuous improvement, and practices quality service as evidenced through quality results and patient satisfaction surveys.
  • Demonstrates responsibility and accountability for enhancing positive relations with patients, families, co-workers, providers and administration.
  • Conveys a positive and professional image of administration, providers, offices, and co-workers.
  • Unit Specific Accountabilities:
  • Maintains high ethical standards. Provides direction to administrative and clinical employees and outsourced billing vendor. Possesses a comprehensive and current knowledge of administrative and clinical office practice, and the application to quality patient care. Possesses good verbal and written communication skills. Shares knowledge with others. Displays a willingness to listen and be flexible. Respects the confidential nature of information concerning corporate matters.
  • Consistently keeps contracted administrative and financial contractors informed of Center activity.
  • Coordinates activities with other offices, outsourced billing vendor and contractors to ensure financial success of Center. Monitors and maintains daily audits to assure timely billing of daily services from all Center divisions/offices, as well as effectiveness of outsource billing vendor.
  • Reviews daily work of all divisions/offices, ensuring that all divisions/offices have balanced charges, cash, checks, and credit cards for quality reporting to contracted accounting and outsourced billing vendor.
  • Meets with contracted Accounting Controller monthly to review any discrepancies identified during monthly bank reconciliations.
  • Reviews AR monthly, keeping abreast of current claim totals, and questioning outsourced billing vendor on larger balance individual accounts going from 60 days to 90 days, 90 day accounts with no activity, and 120 day accounts. Days in AR goal is to be 46 or less.
  • Uses knowledge of PayerPath to question possible trends in denials, coding issues, etc., and discusses/proactively resolves with outsourced billing vendor.
  • Collaborates with staff, outsourced billing vendor, insurance carriers, patients, etc. to proactively resolve billing issues.
  • Maintains provider credentialing grid and credentialing information for Center. Collaborates with contracted administrative contact and outsourced billing vendor to make certain all new providers are credentialed efficiently, recredentialing is maintained with contracted carriers, and new insurance carriers are brought to the attention of appropriate individuals for review and consideration.
  • Runs credit balance report monthly, to make certain outsourced billing vendor is processing credit balances in a timely manner.
  • Conducts random sampling (at least 10%) of monthly refund report processed by outsourced billing vendor, acquiring appropriate EOBs and back-up from outsourced billing vendor to assure that refunds are being handled appropriately.
  • Meets with outsourced billing vendor quarterly to review effectiveness of collection agency assigned to Center accounts.
  • Runs regular reports to ensure effective and efficient billing operations; runs requested billing and administrative-type reports for contracted administrative and financial advisor; works collaboratively to facilitate contractual negotiations with insurance carriers.
  • Functions as primary contact for reporting needs for contracted advisors, staff and providers for maximum Center efficiency.
  • Demonstrates organization skill in office knowledge to make providers’ day more efficient through efficient and effective scheduling practices for Center providers. Goal is for providers to see a minimum of 3 patients per hour.
  • Fosters in office staff a feeling of responsibility for the work assigned and satisfaction in the job and of being an important part of the Center team.
  • Demonstrates effective leadership techniques as evidenced by high productivity and morale of employees and providers through consistently meeting objectives.  
  • Mentors and serves as a role model for staff through complying with Center policies and procedures, as well as 5-Star Customer Service Excellence and AIDET initiatives.
  • Works collaboratively with administrative contractors by maintaining staff within approved budget for Center. Ensures the consistency of staff at each Center division/ office for maximum provider efficiency.
  • Acts as liaison between physicians, staff, administration, patients, families, and outsourced billing vendor.
  • Treats all customers with respect and responds in a timely and courteous manner to customer (providers, fellow employees, patients, families, visitors, billing staff) complaints.
  • Demonstrates positive problem solving approach in resolving concerns or issues with staff, other departments, outsourced billing vendor or providers as indicated by positive responses of contacts.
  • Demonstrates organizational skill in providing clinical and administrative services and consistently implements appropriate action to guide staff in meeting office needs.
  • Manages assigned projects and prepares reports, accordingly.
  • Possesses excellent competency in EHR problem-solving and use. Functions as SuperUser for Center EHR clinical and administrative processes.
  • Processes all Center staff timecards per contracted guidelines. Approves all staff overtime, if necessary, in advance of staff performance of overtime hours.
  • Honors patient rights to privacy and confidentiality, and provides direction to clinical staff in this regard. Demonstrates active knowledge of HIPAA, and performs annual HIPAA training of all Center staff.
  • Demonstrates cultural competency and skill in meeting age-related, handicapped and minority patient needs.
  • Demonstrates knowledge of Occupational Safety and Health Association (OSHA) guidelines and continuously observes office areas for safety violations.
  • Works collaboratively to create, maintain and annually update Center policies and procedures per FQHC regulations. Administers policies in a consistent and timely manner.
  • Actively participates in office audits through assuring compliance of policies, procedures and protocols of Center.
  • Uses appropriate resources to develop knowledge base of staff through educational presentations, seminars and developing orientation procedures in correlation with other coordinators. Plans and conducts meetings and discussions with staff as appropriate.
  • Follows protocol for replacing or adding staff. Conducts interviews for open positions, recommends appropriate personnel to staff needs as evidenced by a low turnover rate of Center employees.
  • Trains personnel to assigned positions and responsibilities as evidenced by completion of training documentation, fulfillment of departmental responsibilities within the approved FTE budget and effective use of Allscripts. Trains staff to anticipate provider and patient needs. Trains staff to recognize and immediately report concerning patient conditions.
  • Evaluates performance, recommends merit increases, and works with administrative contractor when need arises for counseling and disciplining administrative staff to ensure quality of work and adherence to Center policies and procedures, as well as compliance with all federal and state regulations.
  • Participates in educational experiences that improve technical and managerial expertise as evidenced by meeting objectives and by attendance at related meetings and seminars. Attends regular meetings with contracted advisors.
  • Keeps current in field by reviewing relevant literature, attending workshops and seminars and networking with colleagues as demonstrated by implementing advances in patient care.
  • Actively and enthusiastically participates in the development of goals and projects for the Center. Works collaboratively contracted advisors to prepare and maintain an annual department budget and monitor expenditures within these guidelines.
  • Complies with all aspects of Center employee health protocol. Reports work related injuries and illnesses at the time of occurrence and follows Center policy regarding extraordinary health situations (HIV exposure, TB exposure, needle stick.)The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills of personnel so classified. 

Position Qualifications

Education – Required: Bachelor’s Degree in healthcare related field or business

Education – Preferred: Master’s degree in health or business administration

Minimum Experience: Minimum of 5 years healthcare experience

Preferred Experience: 8 years previous experience including 3 years management level experience in medical practice management

Competencies Required: New business/service line development skills, demonstrated success in budgeting, financial analysis and reimbursement, excellent interpersonal and communication skills, strategic forecasting, information systems expertise, demonstrated success in operational redesign. Current valid driver’s license and reliable transportation

Supervises:  Medical Director, Clinic Manager, Office Leads, Billing Specialist, Medical Assistants, Receptionists                            

Physical Demands: Should be physically and emotionally able to handle irregular hours with minimal absences. Must have ability to handle multiple tasks simultaneously while dealing with distractions. Must be able to effectively prioritize. Must be able to emotionally handle stress of demanding position with grace and professionalism. Prolonged, extensive, or considerable standing/walking/sitting. Must have sufficient hearing and vision to carry out the administrative process.

The position requires the successful completion of a medical examination after offer of hire has been made. The position requires the employee to be free of all unlawful substances and alcohol.

Work Environment: Office environment. Occasional unpleasant and/or stressful work-related situations. Leader in emergency crisis situations.

Work Schedule: 80 hours in a 2-week pay period. Must be willing to work occasional irregular hours according to HHP needs.

Apply Online

Title: Phlebotomist
Organization: HDH
Hours: 48

Phlebotomist

Part Time 48 hours per pay period

Varied Shifts/Varied Hours

(Primarily Saturday and Sunday 6a-6:30p)

 

Major Responsibilities:

 

  • Performs venipuncture and capillary procedures.
  • Enters patient information and patient results into the laboratory information system.
  • Familiar with laboratory terminology and results in order that this information may be effectively communicated to physicians and other allied health professionals.
  • Other duties as assigned.

 

Requirements:

Certification/Education: High School diploma. Successful completion of Phlebotomy training program.

Apply Online

Title: PRN (as needed) Maintenance Tech/Security Officer
Organization: HDH
Hours: 8

PRN (as needed) Maintenance Tech/Security Officer

 

The following positions are open in the Plant Services/Security Departments reporting to Scott Barrera:



PRN (as needed) Maintenance Tech/Security Officer

Major Responsibilities:

• Provide security, surveillance, and maintenance of all equipment, buildings, grounds, and utilities ensuring safety and trouble-free operation of the facility.
• Acts as security agent during working hours which includes investigating issues and complaint and documents appropriately.
• Assisting employees, visitors, and patients as required in a courteous manner.
• Makes periodic rounds of the facility and grounds to ensure the security and safety of the employees, patients and visitors.
• Other duties as assigned.


Requirements:
High school graduate. 1-3 years in maintenance operations preferred.

131 Fenner Ave

Apply Online

Title: PRN Shift Supervisor
Organization: HDH
Hours: 8

 

PRN RN Shift Supervisor/Capacity Manager

(Night Shift)

 

Major Responsibilities:

 

  • Providing leadership, direction and supervision of care provided during off-shifts to meet the mission of patient care.
  • Monitors activities to ensure the provision of quality patient care and service throughout the hospital during assigned hours.
  • Other duties as assigned.

 

Requirements:

Education:  Graduate of an accredited nursing program and a current license to practice nursing in the State of Ohio. BSN preferred. Two years supervisory experience preferred.

Apply Online

Title: Lab Tech
Organization: HDH
Hours: 80

The following position is open in the Laboratory Department reporting to Twila Kendrick:

 

Laboratory Technologist (MT/MLT)

Full-Time (80 hours per pay)

 

Major Responsibilities:

 

  • Performs various chemical, microscopic and microbiological tests to obtain data for use in the diagnosis and treatment of diseases.
  • Draws blood and receives or obtains various specimens for laboratory analysis.
  • Reports laboratory test results and may be engaged in research and testing.
  • Effectively communicates with and interacts with all laboratory personnel, physicians, patients and other allied health professionals.
  • Other duties as assigned.

 

Requirements:

Certification/Education: Must have an Associates degree in Medical Laboratory Technology or Bachelor’s degree in Medical Technology and evidence of having passed a registry examination at the technologists (MLT or MT) level administered by the American Society of Clinical Pathologists or eligible. Previous experience as a technician in a clinical laboratory setting is preferred but not required.

Apply Online

Title: Nursing Assistant - PT - Med Surg
Organization: HDH
Hours: 40

Part-time Nursing Assistant

56 hrs/pay
Rotating Shifts

 

 

Major Responsibilities:

 

  • Providing direct patient under the direction of the registered nurse and licensed practical nurse.
  • Has knowledge of assigned tasks and equipment necessary to meet the specific needs of the patient population served.
  • Performs general care routines to assure patient’s physical and mental comfort.
  • Reports on patient’s condition, activities, and care needed from their shift.
  • Other duties as assigned.

 

 

Requirements:

Completion of a formal nursing assistant program or student nurse (must have one semester medical/surgical clinical experience). High School Diploma or GED. Current CPR certification.

Apply Online

Title: Staff Nurse - RN Emergency Department
Organization: HDH
Hours: 72

Staff Nurse - R.N.

Rotating Shifts
Full-time –72 hours/pay

 

Major Responsibilities:

 

  • Responds to patient’s immediate needs by providing nursing care
  • Uses the nursing process in assessing, planning, implementing, evaluating and teaching while supervising individual patient care.
  • Accepts responsibility for direction of co-workers in the implementation of patient care.
  • Other duties as assigned.

 

Requirements:

Certification/Education: Graduate of an accredited school of professional nursing, current registration with the Ohio State Board of Nursing. Current BLS and ACLS certifications.

Apply Online

Title: PRN RN Med Surg
Organization: HDH
Hours: 8

PRN RN-Staff Nurse

Varied Shifts/Varied Hours

 

 

Major Responsibilities:

 

  • Utilizes the nursing process to provide and direct patient care according to the established policies, procedures, and guidelines of the department and hospital.
  • Has knowledge of the clinical interventions and equipment necessary to meet the specific needs of the patient population served.
  • Other duties as assigned.

 

 

 

Requirements:

Licensed to practice professional nursing as a Registered Nurse in the State of Ohio. Current CPR certification.

Apply Online

Title: Mental Health Tech
Organization: HDH
Hours: 8

 

Mental Health Technician

Rotating Shifts
PRN 8 hours per pay

 

Major Responsibilities:

 

  • Functions as a member of the treatment team and accepts responsibilities for specifically assigned duties, such as patient observation rounds, suicide risk observation and assisting with behavior modification programs.
  • Displays respect for patient’s integrity as evidenced by maintenance of confidentiality of patient information, patient privacy and promotion of patient’s rights and responsibilities.
  • Other duties as assigned.

 

Requirements:

High school diploma or GED certificate. Completion of a formal Nursing Assistant program or student nurse with one semester medical/surgical clinical experience. At least one year experience as a technician or nurse’s aide in a health care setting.

Apply Online

Title: ED RN
Organization: HDH
Hours: 72

 

Staff Nurse - R.N.

Rotating Shifts
Full-time –72 hours/pay

 

Major Responsibilities:

 

  • Responds to patient’s immediate needs by providing nursing care
  • Uses the nursing process in assessing, planning, implementing, evaluating and teaching while supervising individual patient care.
  • Accepts responsibility for direction of co-workers in the implementation of patient care.
  • Other duties as assigned.

 

Requirements:

Certification/Education: Graduate of an accredited school of professional nursing, current registration with the Ohio State Board of Nursing. Current BLS and ACLS certifications.

Apply Online

Title: Registration
Organization: HDH
Hours: 40

Part-time (40 hours per pay)

Patient Registration/Switchboard Associate

Varied Shifts/Varied Hours

 

Major Responsibilities:

 

  • Interviews and gathers complete and accurate data to complete the admission/registration process accurately and efficiently in a courteous and professional manner.
  • Obtains appropriate signatures, notifies patients/guests of hospital regulations, policies and services.
  • Maintain patients right to privacy and confidentiality.
  • Operating a multi-line, multi-extension switchboard, performs pages on the intercom and radio systems, and monitors all in-house alarms.
  • Other duties as assigned.

 

Requirements:

Certification/Education:   High School graduate or GED recipient.

Apply Online

Title: Nursing Assistant - Med Surg Department
Organization: HDH
Hours: 40

Part-time Nursing Assistant

40 hrs/pay
Rotating Shifts

 

 

Major Responsibilities:

 

  • 33Providing direct patient under the direction of the registered nurse and licensed practical nurse.
  • Has knowledge of assigned tasks and equipment necessary to meet the specific needs of the patient population served.
  • Performs general care routines to assure patient’s physical and mental comfort.
  • Reports on patient’s condition, activities, and care needed from their shift.
  • Other duties as assigned.

 

 

Requirements:

Completion of a formal nursing assistant program or student nurse (must have one semester medical/surgical clinical experience). High School Diploma or GED. Current CPR certification.

Apply Online

Title: Mental Health Technician
Organization: HDH
Hours: 72
  • Functions      as a member of the treatment team and accepts responsibilities for      specifically assigned duties, such as patient observation rounds, suicide      risk observation and assisting with behavior modification programs.
  • Displays      respect for patient’s integrity as evidenced by maintenance of      confidentiality of patient information, patient privacy and promotion of      patient’s rights and responsibilities.
  • Other      duties as assigned.

 

Requirements:

High school diploma or GED certificate. At least one year experience as a technician or nurse’s aide in a health care setting.

Apply Online

Title: RN - Emergency Room - PRN
Organization: HDH
Hours: 8

PRN Staff Nurse - R.N.

Varied Shifts/Varied Hours

 

Major Responsibilities:

 

  • Responds      to patient’s immediate needs by providing nursing care
  • Uses      the nursing process in assessing, planning, implementing, evaluating and      teach while supervising individual patient care.
  • Accepts      responsibility for direction of co-workers in the implementation of      patient care.
  • Other      duties as assigned.

 

Requirements:

Certification/Education:Graduate of an accredited school of professional nursing, current registration with the Ohio State Board of Nursing. Current BLS and ACLS certifications. 1 (one) year experience in an acute care setting preferred.

Apply Online

Title: RN-Staff Nurse Med Surg 72 hours/pay
Organization: HDH
Hours: 72

RN-Staff Nurse

Rotating Shifts
Full-time – 72 hours/pay

 

 

Major Responsibilities:

 

  • Utilizes the nursing process to provide and direct patient care according to the established policies, procedures, and guidelines of the department and hospital.
  • Has knowledge of the clinical interventions and equipment necessary to meet the specific needs of the patient population served.
  • Other duties as assigned.

 

 

 

Requirements:

Licensed to practice professional nursing as a Registered Nurse in the State of Ohio. Current CPR certification.

Apply Online